logo
Our pricing insights are free and supported until July 2, 2025. Learn more about our decision to sunset PriceLevel →

Sprout Social Overview

Sprout Social is a comprehensive social media management platform designed to help businesses streamline their social media presence, engage with their audience, and analyze performance across multiple channels. It offers tools for publishing content, monitoring conversations, and generating insights to improve social media strategies.

Key Features of Sprout Social

  • Social Media Publishing: Schedule and publish content across multiple social networks from a centralized calendar.
  • Social Listening: Monitor brand mentions, industry trends, and competitor activity across social platforms.
  • Analytics and Reporting: Generate in-depth reports on social media performance, audience growth, and engagement metrics.
  • Engagement and CRM: Manage customer interactions and track communication history across social channels.
  • Team Collaboration: Facilitate teamwork with workflow tools, task assignment, and approval processes.

What Makes Sprout Social Unique

  • Smart Inbox: Consolidates messages from all social networks into a single, filterable stream for efficient engagement.
  • Optimal Send Times: Uses AI to recommend the best times to post content for maximum engagement.
  • Chatbots and Automation: Create custom chatbots to handle routine inquiries and automate responses on social platforms.
  • Competitive Intelligence: Provides detailed insights into competitor strategies and performance for benchmarking.
  • Integration Ecosystem: Offers a wide range of integrations with popular business tools and CRM systems.

Is Sprout Social Right for Me?

Sprout Social is ideal for businesses of all sizes looking to manage their social media presence more effectively. It's particularly well-suited for marketing teams, agencies, and enterprises that need to coordinate social media efforts across multiple brands or departments.

Signs You Need Sprout Social

You're struggling to manage multiple social media accounts
  • Managing 5+ social media accounts
  • Difficulty maintaining consistent posting schedules
  • Missed customer inquiries or delayed responses

When Sprout Social Isn’t the Right Fit

You're a small business with limited social media presence
  • Managing only 1-2 social media accounts
  • Infrequent posting (less than once per week)
  • Limited budget for social media tools

Customizing Sprout Social

  • Custom Reports: Create tailored reports with specific metrics and data visualizations
  • Workflow Customization: Set up custom approval processes and team workflows
  • Branded Profiles: Customize user profiles with company branding
  • API Access: Integrate Sprout Social data into custom applications or dashboards
  • Chatbot Customization: Design and deploy custom chatbots for specific use cases

Is Sprout Social Worth It?

Sprout Social is worth it for businesses looking to streamline their social media management, improve engagement, and gain actionable insights from their social data. For small businesses or those with limited social media activity, the cost may be harder to justify, but for companies heavily invested in social media marketing or managing multiple brands, Sprout Social's advanced features and time-saving capabilities can provide substantial value.

How Much Does Sprout Social Cost?

Pricing is one of the most important evaluation factors when buying software. We have pricing insights contributed by current and former customers of Sprout Social to help you make the best purchasing decision for your use case.

Competitors to Sprout Social

Vendor Reasons to Consider Best For
Hootsuite Offers a wide range of integrations and a user-friendly interface Small to medium-sized businesses looking for a versatile social media management tool
Buffer Simple and intuitive interface, great for scheduling and analytics Smaller teams or individuals who prioritize ease of use
Brandwatch Strong focus on social listening and consumer intelligence Large enterprises requiring in-depth market and consumer insights
Agorapulse Robust engagement tools and team collaboration features Agencies and businesses prioritizing social media engagement and team workflows
Sendible Offers unique content suggestion features and integrations Marketing agencies managing multiple client accounts
Falcon.io Comprehensive suite of tools including content calendar and customer data management Mid-size to large businesses needing an all-in-one social media and marketing solution

Open Source Alternatives to Sprout Social

Projects Reasons to Consider Best For
Mautic Comprehensive marketing automation platform with social media capabilities Businesses looking for an integrated marketing solution with social media features
Socialhome Self-hosted social networking platform with content publishing features Organizations wanting to create a private social network for employees or customers